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Terms of Use

Last updated: July 20, 2026

1. Acceptance of Terms

By accessing or using the Tre'Lai website at trelai.com ("Site"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Site.

2. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use the Site in any way that violates applicable local, national, or international law
  • Transmit unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to any part of the Site or its related systems
  • Reproduce, duplicate, copy, or resell any part of the Site without our express written permission

3. Products and Orders

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by dealers, resellers, or distributors.

4. Payments

All payments are processed securely through GoDaddy Payments. By placing an order, you represent that you are authorized to use the payment method provided. We do not store your full payment card details on our servers.

5. Shipping and Returns

Shipping times are estimates and not guaranteed. Risk of loss and title for products purchased pass to you upon delivery to the carrier. For questions about returns or exchanges, please contact us at [email protected].

6. Intellectual Property

All content on this Site — including text, graphics, logos, images, and product descriptions — is the property of Tre'Lai and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Disclaimer of Warranties

This Site and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site is free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, Tre'Lai shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the Site or our products.

9. Product Descriptions and Ingredients

Our products are handcrafted in small batches. While we strive for consistency, slight variations in color, scent, and appearance are natural and expected. Please review ingredient lists carefully if you have known allergies or sensitivities. Our products are not intended to diagnose, treat, cure, or prevent any disease.

10. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the applicable courts.

12. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new terms.

13. Contact Us

If you have questions about these Terms of Use, please contact us:

Tre'Lai[email protected]Contact Form